Orders are typically processed and shipped within 3–5 business days. If there are any delays, we will notify you via email.
Shipping & Delivery
U.S. SHIPPING ONLY
GlowPure currently ships within the United States only.
We do not offer international shipping at this time.
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SHIPPING FEES
Shipping fees are calculated at checkout and are the responsibility of the customer.
Shipping costs vary depending on the order and delivery location.
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SHIPPING TIME (U.S. ONLY)
Estimated shipping times do not include weekends or public holidays.
• United States: 3–8 business days
(Tracking information will be provided once available)
Please note that delivery times are estimates and may vary due to carrier conditions beyond our control.
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PROCESSING TIME VS. SHIPPING TIME
Processing time is separate from shipping time and must be added to the total delivery timeframe.
• Processing time: 3–5 business days
During this period, orders are reviewed, packed, and handed over to our logistics partner.
Once your order has been processed, you will receive an email with tracking information.
During peak periods such as holidays or promotions, processing times may be slightly longer. We appreciate your understanding.
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DELAYED DELIVERY
In rare cases, delivery may take longer than the estimated timeframe due to carrier delays or other circumstances outside of our control.
If tracking information does not update for an extended period, please contact us and we will review the situation accordingly.
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ORDER CANCELLATION
Once an order has been processed, it cannot be cancelled.
If you request cancellation within 30 minutes of placing your order and before processing begins, a $20 transaction fee will apply.
If your order has already been processed, cancellation is not possible.
To request a cancellation, please contact us as soon as possible.
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CONTACT INFORMATION
Email: aclj0104@gmail.com
Business Address: 825 Dans Pl Brea, CA 92821 United States