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Privacy Policy
Last updated: 24/01/2026
This Privacy Policy describes how GlowPure ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from glowpure.com.co (the "Site") or otherwise interact with us (collectively, the "Services").
For the purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
By accessing or using any part of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations. When we do, we will revise the "Last updated" date at the top of this page. Any changes will be effective immediately upon posting, unless otherwise required by law.
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How We Collect and Use Personal Information
We collect personal information to provide and improve our Services, comply with legal obligations, and protect our business and users. The type of information collected depends on how you interact with the Site.
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Personal Information We Collect
Information You Provide Directly
When you use our Services, we may collect:
- Contact details (name, email address, phone number, shipping and billing address)
- Order information (products purchased, payment confirmation, transaction details)
- Account information (such as login credentials, if applicable)
- Shopping activity (items viewed, added to cart, or saved)
- Customer support communications (messages, emails, or inquiries you send us)
Providing certain information is optional, but choosing not to provide it may limit your ability to use some features of the Services.
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Information Collected Automatically (Cookies and Usage Data)
We automatically collect certain information about your interaction with the Services, including:
- Device and browser information
- IP address
- Network connection details
- Pages viewed, interactions, and browsing behavior
This information is collected using cookies, pixels, and similar tracking technologies.
For more information about Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.
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Information from Third Parties
We may receive information from third parties such as:
- Shopify and other platform providers
- Payment processors that handle transactions securely
- Analytics and marketing partners
We treat this information in accordance with this Privacy Policy and are not responsible for the privacy practices of third parties.
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How We Use Your Personal Information
We use your personal information to:
- Provide, operate, and maintain the Services
- Process orders, payments, shipping, returns, and exchanges
- Communicate with you regarding your account or orders
- Provide customer support
- Improve and optimize the Site and user experience
- Prevent fraud, abuse, and security incidents
- Send marketing and promotional communications (you may opt out at any time)
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Marketing and Advertising
We may use your information to send promotional emails or display advertisements related to our products and Services.
You can opt out of marketing emails at any time using the unsubscribe link provided in those emails.
We do not sell or share your personal information as defined under applicable privacy laws, including the CCPA and CPRA.
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How We Disclose Personal Information
We may disclose your personal information to:
- Service providers (payment processors, shipping partners, IT and analytics providers)
- Shopify and business partners required to operate the Site
- Legal or regulatory authorities when required by law
- Affiliates within our business operations
We only share information necessary to perform these functions.
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Data Retention
We retain personal information only for as long as necessary to:
- Provide the Services
- Comply with legal and regulatory obligations
- Resolve disputes
- Enforce agreements
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Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Withdraw consent where applicable
- Request data portability
To exercise your rights, please contact us using the details below.
We may require identity verification before processing your request.
We will not discriminate against you for exercising your rights.
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Children’s Privacy
The Services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
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International Data Transfers
Your personal information may be transferred to and processed in countries outside your own, including the United States.
For users in the European Economic Area (EEA) or the United Kingdom, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses unless adequate protection is otherwise established.
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Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
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Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
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Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: aclj0104@gmail.com